/* Cricket Host Ops — operator console (aligned with marketing brand) */
:root {
  --ops-navy: #0a1628;
  --ops-navy-mid: #12263f;
  --ops-ink: #152033;
  --ops-muted: #5c6b7e;
  --ops-line: #d5e0ea;
  --ops-bg: #e8eef4;
  --ops-gold: #c9a227;
  --ops-gold-soft: #e0c66a;
  --ops-ok: #1b7a3d;
  --ops-amber: #a15c00;
  --ops-grey: #5c6570;
  --ops-red: #b42318;
  --ops-font-display: "Fraunces", Georgia, serif;
  --ops-font-body: "Outfit", system-ui, sans-serif;
}
* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: var(--ops-font-body);
  color: var(--ops-ink);
  background: var(--ops-bg);
  line-height: 1.45;
}
a { color: var(--ops-navy-mid); }
.ops-wrap { max-width: 1100px; margin: 0 auto; padding: 0 1.25rem; }
.ops-top {
  background: var(--ops-navy);
  color: #fff;
  margin-bottom: 1.5rem;
}
.ops-top-shell {
  padding-top: 0.45rem;
  padding-bottom: 0.55rem;
}
.ops-top-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  min-height: 3.25rem;
}
.ops-top-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 4rem;
  padding: 0.55rem 0;
}
.ops-brand {
  display: inline-flex;
  align-items: center;
  gap: 0.65rem;
}
.ops-brand-home {
  display: inline-flex;
  align-items: center;
  gap: 0.65rem;
  color: #fff;
  font-weight: 600;
  text-decoration: none;
  letter-spacing: 0.02em;
}
.ops-brand-home:hover {
  color: var(--ops-gold-soft);
}
.ops-brand-ops {
  display: inline-flex;
  align-items: center;
  color: #fff;
  text-decoration: none;
}
.ops-brand-ops:hover .ops-brand-text {
  color: #fff;
}
.ops-logo {
  display: block;
  width: 44px;
  height: 44px;
  object-fit: cover;
  border-radius: 0.55rem;
}
.ops-brand-name {
  font-family: var(--ops-font-body);
  font-size: 1.05rem;
  font-weight: 600;
  color: #fff;
}
.ops-brand-text {
  color: var(--ops-gold-soft);
  font-size: 0.85rem;
  font-weight: 600;
  border-left: 1px solid rgba(224, 198, 106, 0.35);
  padding-left: 0.65rem;
  line-height: 1;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.ops-nav {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.15rem 0.35rem;
  padding: 0.45rem 0 0.15rem;
  border-top: 1px solid rgba(255, 255, 255, 0.1);
}
.ops-nav a {
  color: rgba(255, 255, 255, 0.82);
  padding: 0.35rem 0.6rem;
  text-decoration: none;
  font-weight: 500;
  white-space: nowrap;
  border-radius: 0.35rem;
}
.ops-nav a:hover {
  color: var(--ops-gold-soft);
  background: rgba(255, 255, 255, 0.06);
}
.ops-nav-user {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex-shrink: 0;
  white-space: nowrap;
}
.ops-nav-user-label {
  color: #9eb3c4;
  font-size: 0.9rem;
}
.ops-nav-logout {
  color: rgba(255, 255, 255, 0.92) !important;
  text-decoration: none;
  font-weight: 600;
  padding: 0.35rem 0.75rem;
  border: 1px solid rgba(255, 255, 255, 0.22);
  border-radius: 0.4rem;
}
.ops-nav-notes {
  color: #fff !important;
  text-decoration: none;
  font-weight: 600;
  padding: 0.35rem 0.75rem;
  border: 1px solid var(--ops-gold-soft);
  border-radius: 0.4rem;
  background: rgba(201, 162, 39, 0.18);
}
.ops-nav-notes.has-alerts {
  background: var(--ops-gold);
  color: var(--ops-navy) !important;
  border-color: var(--ops-gold);
}
.ops-nav-notes:hover,
.ops-nav-logout:hover {
  color: var(--ops-navy) !important;
  background: var(--ops-gold-soft);
  border-color: var(--ops-gold-soft);
}
.ops-nav span.ops-muted { margin-left: 1rem; color: #9eb3c4; }
.ops-nav-badge {
  display: inline-block;
  min-width: 1.15rem;
  padding: 0.05rem 0.35rem;
  margin-left: 0.2rem;
  border-radius: 999px;
  background: var(--ops-gold);
  color: var(--ops-navy);
  font-size: 0.7rem;
  font-weight: 700;
  line-height: 1.2;
  vertical-align: text-top;
}
.ops-nav-badge.is-empty,
.ops-nav-badge[hidden] { display: none; }
.ops-nav-chat-status {
  color: rgba(255, 255, 255, 0.55);
  font-weight: 500;
  font-size: 0.85em;
}
.ops-search {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
  margin-bottom: 1rem;
}
.ops-search input[type="search"] {
  flex: 1 1 16rem;
  min-width: 12rem;
  padding: 0.5rem 0.7rem;
  border: 1px solid var(--ops-line);
  border-radius: 8px;
  font: inherit;
}
.ops-sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0,0,0,0);
  border: 0;
}
.ops-row--alert td { background: #fff8e6; }
.ops-muted { color: var(--ops-muted); font-size: 0.9rem; }
.ops-h1 { font-family: var(--ops-font-display); font-size: 1.5rem; margin: 0 0 0.75rem; color: var(--ops-navy); font-weight: 650; }
.ops-card {
  background: #fff;
  border: 1px solid var(--ops-line);
  border-radius: 10px;
  padding: 1.25rem 1.35rem;
  margin-bottom: 1.25rem;
}
.ops-filters { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-bottom: 1rem; }
.ops-filters a {
  text-decoration: none;
  border: 1px solid var(--ops-line);
  background: #fff;
  padding: 0.35rem 0.75rem;
  border-radius: 999px;
  font-size: 0.85rem;
  color: var(--ops-ink);
}
.ops-filters a.is-on { background: var(--ops-navy); color: #fff; border-color: var(--ops-navy); }
.ops-table { width: 100%; border-collapse: collapse; font-size: 0.92rem; }
.ops-table th, .ops-table td {
  text-align: left;
  padding: 0.65rem 0.5rem;
  border-bottom: 1px solid var(--ops-line);
  vertical-align: top;
}
.ops-table th { font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--ops-muted); }
.ops-pill {
  display: inline-block;
  padding: 0.15rem 0.55rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 650;
  color: #fff;
}
.ops-pill--ok { background: var(--ops-ok); }
.ops-pill--amber { background: var(--ops-amber); }
.ops-pill--grey { background: var(--ops-grey); }
.ops-pill--red { background: var(--ops-red); }
.ops-btn {
  display: inline-block;
  background: var(--ops-navy);
  color: #fff !important;
  border: 0;
  border-radius: 6px;
  padding: 0.55rem 0.95rem;
  font-weight: 600;
  font-size: 0.9rem;
  cursor: pointer;
  text-decoration: none;
}
.ops-btn--ghost {
  background: #fff;
  color: var(--ops-navy) !important;
  border: 1px solid var(--ops-line);
}
.ops-btn--danger {
  background: #fff;
  color: var(--ops-red) !important;
  border: 1px solid #f0c4c0;
}
.ops-btn--danger:hover {
  background: #fff5f4;
}
.ops-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}
.ops-step {
  border-top: 1px solid var(--ops-line);
  padding-top: 1rem;
  margin-top: 1rem;
}
.ops-step:first-of-type { border-top: 0; padding-top: 0; margin-top: 0; }
.ops-step--locked { opacity: 0.55; }
.ops-step--done .ops-step-title::after {
  content: " — done";
  color: var(--ops-ok);
  font-weight: 600;
}
.ops-step-title { margin: 0 0 0.35rem; font-size: 0.95rem; }
.ops-workflow { margin: 0 0 1rem; font-size: 0.85rem; color: var(--ops-muted); }
.ops-form label { display: block; font-size: 0.85rem; font-weight: 600; margin: 0.75rem 0 0.3rem; }
.ops-form-hint { margin: 0.65rem 0 0; }
.ops-form input[type=text],
.ops-form input[type=email],
.ops-form input[type=password],
.ops-form input[type=date],
.ops-form input[type=search],
.ops-form textarea {
  width: 100%;
  max-width: 28rem;
  padding: 0.55rem 0.7rem;
  border: 1px solid var(--ops-line);
  border-radius: 6px;
}
.ops-alert {
  padding: 0.75rem 1rem;
  border-radius: 8px;
  margin-bottom: 1rem;
}
.ops-alert--err { background: #fdecea; color: var(--ops-red); }
.ops-alert--warn { background: #fff8e6; color: #664d03; }
.ops-alert--ok { background: #e8f6ee; color: var(--ops-ok); }
.ops-grid { display: grid; gap: 1rem; }
@media (min-width: 800px) {
  .ops-grid--2 { grid-template-columns: 1fr 1fr; }
}
.ops-subnav {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem 0.75rem;
  margin: 0 0 1rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px solid var(--ops-border, #d5e0ea);
}
.ops-subnav a {
  font-size: 0.9rem;
  color: var(--ops-muted, #5a6577);
  text-decoration: none;
  padding: 0.25rem 0;
}
.ops-subnav a.is-active {
  color: var(--ops-navy, #0b3d5c);
  font-weight: 600;
  border-bottom: 2px solid var(--ops-gold, #c9a227);
}
.ops-env-table { width: 100%; border-collapse: collapse; font-size: 0.9rem; }
.ops-env-table th, .ops-env-table td { text-align: left; padding: 0.45rem 0.5rem; border-bottom: 1px solid #e8eef4; vertical-align: top; }
.ops-env-table code { font-size: 0.82rem; word-break: break-all; }
.ops-doc pre { white-space: pre-wrap; word-break: break-word; background: #f4f7fa; padding: 1rem; border-radius: 8px; overflow-x: auto; }
.ops-doc h2 { font-size: 1.1rem; margin: 1.25rem 0 0.5rem; color: #0b3d5c; }
.ops-doc h3 { font-size: 1rem; margin: 1rem 0 0.35rem; }
.ops-actions { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-top: 0.75rem; }

.ops-club-picker { position: relative; max-width: 28rem; }
.ops-club-picker__results {
  position: absolute;
  z-index: 20;
  left: 0;
  right: 0;
  max-height: 14rem;
  overflow-y: auto;
  margin: 0.25rem 0 0;
  padding: 0;
  list-style: none;
  border: 1px solid var(--ops-line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 8px 24px rgba(15, 23, 42, 0.12);
}
.ops-club-picker__results li { margin: 0; }
.ops-club-picker__results button {
  display: block;
  width: 100%;
  text-align: left;
  padding: 0.65rem 0.75rem;
  border: 0;
  background: transparent;
  cursor: pointer;
  font: inherit;
  color: inherit;
}
.ops-club-picker__results button:hover,
.ops-club-picker__results button:focus {
  background: #f4f6f8;
  outline: none;
}
.ops-club-picker__results strong { display: block; }
.ops-club-picker__results span {
  display: block;
  font-size: 0.85rem;
  color: var(--ops-muted);
}
.ops-club-picker__selected { margin: 0.35rem 0 0; font-size: 0.9rem; }
.ops-club-picker__selected.is-empty { color: var(--ops-muted); }
.ops-club-picker__selected.is-set { color: var(--ops-navy); }

.ops-club-summary {
  margin: 0 0 1rem;
  padding: 0.85rem 1rem;
  border: 1px solid var(--ops-line);
  border-left: 4px solid var(--ops-gold);
  border-radius: 8px;
  background: #f8fafc;
}
.ops-club-summary__title { margin: 0 0 0.35rem; font-size: 0.95rem; }
.ops-club-summary__site { margin: 0; font-size: 0.9rem; }
.ops-foot { padding: 2rem 1.25rem; color: var(--ops-muted); font-size: 0.8rem; }
.ops-code { font-family: ui-monospace, Consolas, monospace; font-size: 0.85rem; word-break: break-all; }
.ops-dl { display: grid; grid-template-columns: 9rem 1fr; gap: 0.35rem 0.75rem; font-size: 0.92rem; }
.ops-dl dt { color: var(--ops-muted); }
.ops-audit { font-size: 0.82rem; max-height: 16rem; overflow: auto; }
.ops-qr-wrap { text-align: center; margin: 1rem 0 1.25rem; }
.ops-qr {
  display: inline-block;
  padding: 0.75rem;
  background: #fff;
  border: 1px solid var(--ops-line);
  border-radius: 10px;
}
.ops-qr canvas,
.ops-qr img,
.ops-qr table { display: block; margin: 0 auto; }

/* Support ticket thread */
.ops-thread-scroll {
  max-height: min(28rem, 52vh);
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 0.15rem 0.35rem 0.15rem 0.15rem;
  margin-top: 0.5rem;
  border: 1px solid var(--ops-line);
  border-radius: 8px;
  background: #fafbfc;
}
.ops-thread-scroll .ops-msg:first-child { margin-top: 0.5rem; }
.ops-thread-scroll .ops-msg:last-child { margin-bottom: 0.5rem; }
.ops-msg { border: 1px solid var(--ops-line); border-radius: 8px; padding: 0.85rem 1rem; margin: 0.75rem 0; background: #fff; }
.ops-msg--ops { border-left: 4px solid var(--ops-gold); }

/* Super-user notes */
.ops-notes-head { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 0.75rem 1rem; align-items: flex-start; margin-bottom: 0.75rem; }
.ops-notes-alert-banner { margin: 0; padding: 0.4rem 0.75rem; border-radius: 999px; background: #fdecea; color: #8a1f11; font-weight: 600; font-size: 0.85rem; }
.ops-notes-filters { display: flex; flex-wrap: wrap; gap: 0.35rem; margin-bottom: 1rem; }
.ops-notes-filter { padding: 0.3rem 0.65rem; border-radius: 999px; border: 1px solid var(--ops-line); text-decoration: none; color: var(--ops-navy); font-size: 0.85rem; font-weight: 600; }
.ops-notes-filter.is-active { background: var(--ops-navy); color: #fff; border-color: var(--ops-navy); }
.ops-notes-form-card { background: #f8fafc; margin-bottom: 1.25rem; }
.ops-notes-body { width: 100%; font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 0.88rem; line-height: 1.5; min-height: 8rem; }
.ops-notes-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(10rem, 1fr)); gap: 0.75rem; margin-top: 0.5rem; }
.ops-notes-list { display: grid; gap: 0.85rem; }
.ops-note-item { border: 1px solid var(--ops-line); border-radius: 10px; padding: 0.85rem 1rem; background: #fff; }
.ops-note-item.is-alert { border-color: #e8a598; box-shadow: inset 3px 0 0 #c0392b; }
.ops-note-item.is-done { opacity: 0.72; }
.ops-note-item__head { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 0.5rem; align-items: flex-start; margin-bottom: 0.5rem; }
.ops-note-item__title { margin: 0; font-size: 1rem; color: var(--ops-navy); }
.ops-note-item__badges { display: flex; flex-wrap: wrap; gap: 0.35rem; }
.ops-note-badge { font-size: 0.72rem; font-weight: 700; padding: 0.15rem 0.45rem; border-radius: 999px; background: #eef2f6; color: var(--ops-navy); text-transform: uppercase; letter-spacing: 0.02em; }
.ops-note-badge--wip { background: #fff3cd; color: #664d03; }
.ops-note-badge--scheduled { background: #e8f4fd; color: #0b3d5c; }
.ops-note-badge--done { background: #e8f5ee; color: #1b7a3d; }
.ops-note-badge--pri-high, .ops-note-badge--pri-urgent { background: #fdecea; color: #8a1f11; }
.ops-note-badge--alert { background: #c0392b; color: #fff; }
.ops-note-item__body { margin: 0 0 0.5rem; white-space: pre-wrap; word-break: break-word; font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 0.82rem; line-height: 1.45; max-height: 10rem; overflow: auto; background: #f8fafc; padding: 0.55rem 0.65rem; border-radius: 6px; }
.ops-note-item__meta { margin: 0 0 0.65rem; font-size: 0.82rem; }
.ops-note-item__actions { display: flex; flex-wrap: wrap; gap: 0.35rem; align-items: center; }
.ops-inline-form { display: inline; margin: 0; }
.ops-btn--primary { background: var(--ops-navy); color: #fff; border-color: var(--ops-navy); }
.ops-btn--sm { font-size: 0.85rem; padding: 0.25rem 0.5rem; }
.ops-msg--club { border-left: 4px solid var(--ops-navy-mid); }
.ops-msg-meta { margin: 0 0 0.5rem; font-size: 0.9rem; color: var(--ops-muted); }
.ops-msg-body { font-size: 0.95rem; }
.ops-msg-body p { margin: 0 0 0.5rem; }
.ops-msg-body p:last-child { margin-bottom: 0; }
.ops-msg-att { margin: 0.5rem 0 0; font-size: 0.9rem; }
.ops-btn--primary { background: var(--ops-navy); color: #fff; border-color: var(--ops-navy); }